An all-in-one, automation-first SaaS platform purpose-built for modern travel agencies
Agencies juggle scattered ticket records across multiple suppliers with no central truth. MTravels gives you a complete booking engine with automated profit tracking, refunds, date changes, baggage management, and OCR-powered document processing.
Complete ticket booking system with real-time availability
On-hold sales with automatic expiration and follow-up
Complete refund processing with financial reconciliation
Manage date changes with penalty calculations and notifications
Track baggage allowances and weight limits with pricing
Real-time profit calculation per ticket with margin tracking
Managing family groups, individual member tracking, separate payments per traveler, and cancellations is chaotic in spreadsheets. MTravels handles the entire Umrah lifecycle — family bookings, member-level tracking, individual receipts, agreements, ID cards, and passport OCR.
Group families and manage all members with individual preferences
Track each traveler with their own tickets, visas, and accommodations
Collect payments per member with family-level financial visibility
Complete financial tracking for each family unit
Manage cancellations with automatic refund calculations
Generate Umrah agreements and pilgrim ID cards automatically
Visa and hotel processes handled outside the system create data gaps and reconciliation nightmares. MTravels brings everything in-house — visa applications, hotel bookings, refunds, cancellations, client/supplier account linkage, and automated financial impact tracking.
Complete visa application management with document tracking
Track all visa-related financial transactions
Process visa refunds with automatic reconciliation
Manage visa cancellations with status updates
Track clients and suppliers for each application
Monitor visa and hotel status with automated updates
Complete hotel booking management with room types and rates
Process hotel refunds with automatic reconciliation
Poor visibility into cash flow, profit sources, and outstanding dues costs agencies real money. MTravels provides multi-currency financial management with real-time P&L, account tracking, debtor/creditor management, salary, asset, expense management, and comprehensive financial statements.
AFN, USD, AED, EUR with real-time conversion
Automatic profit and loss across all operations
Safe, Bank, Sarafi accounts with complete tracking
Complete ledgers for clients and suppliers
Track outstanding amounts and manage collections
Money exchange management with rate tracking
Static reports don't help owners make fast decisions. MTravels gives you real-time dashboards with multi-currency charts, profit breakdowns, outstanding dues tracking, user performance metrics, and exportable Excel/PDF reports.
Comprehensive dashboard with all key metrics at a glance
Cash flow visualisation with multi-currency support
Daily, monthly, and yearly data filtering
Today, month, and year performance at a glance
Dig from profit sources to individual items
Track client pending payments and overdue amounts
Manual data entry and repetitive communication consume hours daily. MTravels automates profit calculations, email/WhatsApp notifications, OCR document processing, and provides real-time analytics with interactive charts.
Auto-calculated profit for tickets, visas, hotels, and Umrah
Interactive dashboard with live data visualisation
Visual charts for financial and operational data
Automated branded emails for tickets, visas, hotels, and invoices
Tenant-configurable WhatsApp messaging with templates
Auto-extract passenger data from tickets and passports
Growing agencies duplicate chaos instead of scaling systems. MTravels lets you manage unlimited branches under one account — with separate users, permissions, branding, and performance tracking per branch.
Add unlimited branches under one account — each with its own users, clients, and operations
Complete data separation between branches — each branch sees only its own data
Compare performance across branches and export reports per branch
SMTP and WhatsApp settings are configured at the account level — all branches share the same channels with unified branding
Lost official letters, version confusion, and compliance gaps are common when correspondence is managed manually. Maktob provides systematic numbering, multi-language support (English, Dari, Pashto), PDF generation, and full audit logging.
Track both incoming and outgoing official correspondence
Systematic Maktob numbering for easy reference
Create letters in English, Dari, and Pashto
Professional PDF documents with preview capability
Draft, Sent, Archived tracking with search and filters
Letters managed with branch-specific context and access
Tracking employee attendance, calculating payroll, and managing performance across multiple branches is time-consuming and error-prone. MTravels HR module handles attendance, branch-level tracking, salary integration, and performance analytics.
Track check-in/check-out times per employee
Manage attendance separately per branch
Auto-calculate salary based on attendance and performance
Generate reports based on attendance and KPIs
Complete profiles with attendance history
Analyze attendance patterns and productivity trends
Agencies need seamless communication between branches and with partner agencies. MTravels provides built-in inter-tenant chat, shared agreements with controlled access, and collaboration tools for cross-agency ticket/visa sales.
Real-time messaging between different agencies
Coordinate ticket, visa, and Umrah sales between agencies
Create agreements with controlled access permissions
Manage permissions for shared communications
Track collaboration activities and outcomes
Access collaboration tools from any device
Financial systems demand complete accountability. Every transaction in MTravels is fully auditable — who changed what, when, and from where. Enterprise-grade AES-256 encryption, role-based access, automated backups, and compliance reporting built in.
Full transaction history — who changed what and when
Secure actions only by appropriate roles
Complete history of sensitive operations for compliance
AES-256 encryption for all data at rest and in transit
Daily backups with point-in-time recovery
Generate audit-ready compliance reports automatically
Clients constantly ask for booking status, ticket copies, and invoices — wasting staff time on repetitive requests. MTravels Client Portal gives customers 24/7 self-service access to their booking history, documents, and real-time status updates.
Secure authentication for clients to access their accounts
Complete history of all tickets and services
View account balance and transaction history
Download invoices, tickets, and documents anytime
Fully responsive design for phones and tablets
Automatic push notifications for booking updates
New users struggle with complex systems. MTravels includes a built-in learning system with Vimeo-hosted tutorials, step-by-step guides, role-based learning paths, feature-specific help videos, and a support ticket system — all inside the platform.
Fast, reliable Vimeo-hosted training content
Written guides for every feature and workflow
Customized paths for admin, sales, and finance roles
Feature-specific help available right in the interface
Short getting-started videos for common tasks
Lightweight built-in support with SLA tracking
Clear, role-based access aligned with real agency operations
Agency OwnerGlobal dashboard, branch comparison, reports
System ManagementUsers, settings, audit logs
AccountingLedgers, invoices, payments, reports
Booking TeamBookings, clients, quotes
Pilgrimage OpsFamilies, members, payments, visas
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